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FAQ
Ordering
Order processing times vary depending on the Print Provider and product type. Most orders are sent to production within 24 hours after payment. Production typically takes 2-7 business days. Once ready, shipping times vary by destination:
- U.S.: 2-5 business days
- International: 5-15 business days, depending on the destination and shipping method
Orders placed after 12:00 PM (noon) in the destination’s time zone on Fridays or over the weekend will begin processing on the next business day. Larger or custom items may require additional time. Please note that shipping times are estimates and may be affected by demand, location, and carrier delays.
We ship worldwide. Please note international delivery times will vary depending on location and may attract import costs if outside the USA.
Please use the contact form on the Contact Us page to send us your queries.
Product
We source all our product materials ethically and in an environment-friendly manner. Most of the items are sourced locally to help other small businesses and support local artists.
The colors shown in our product photos on the product detail pages are highly accurate. But please note that there are small variations in lot-batches of a few products due to which the colors will have slight variations.
Return
If you’re not satisfied with the quality or condition of the product, you can return it for a full refund within two weeks.
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.
Payment
Unfortunately, we don’t offer cash on delivery. But we have a lot of options that allow flexible payments and vouchsafe your money in case you need to initiate a return due to product faults.